Terms of Agreement

Design 4 Web undertakes to provide or arrange for the provision during the Warranty Period ("90 days") of support and maintenance of the Website and of the recommended Website Server and support for all Bespoke Packages.

Such support is included in the price of Bespoke packages "Only"

If the Client does not require the maintenance package during the Warranty period ("90 days") a charge will occur for any further modifications.

Maintenance Package Options are as follows:

a) £25.00 per hour is chargeable for any modifications the Client requires on a pay per hour basis.

b) £250.00 per annum if the maintenance package is taken out at the same time as the Website being published onto the Internet. Updates will be added to the Clients Website on a Monthly basis.

c) £500.00 per annum, this maintenance package is directed at Websites that require frequent updates. Updates will be added to the Clients Website on a Weekly basis. Also included in this package is the keyword monitoring feature. We optimise your keywords on a quarterly basis, when the search engine spiders review your Website they will pick up the new keyword listing and refresh their search engine directory, this will put your web site at a higher ranking.

d) We call this our "Extreme" package, it has been designed for, and directed towards Clients who need continuous updates to their Websites on an hourly or daily basis. The main Clients whom benefit from this package the Travel Industry, Department Stores and Information Technology industries, where prices can change at a moments notice, or new products and services are added or removed daily. If you are interested in this package please call for for more details.

The above packages include updating and making minor changes to a sentence, paragraph or image. It does not include the reconstruction of new pages, guestbook's, discussion webs, navigation structure changes, and attempted updates by Clients.

If the Client's Web design package includes database access, then very minor code changes will be accepted under this maintenance plan, major code and/or database structural changes will be charged at current hourly rates.

Subject to sections (a), (b) and (c) above, this Agreement shall be for a minimum period of 1 year from the date hereof and shall continue thereafter until or unless determined by either party giving to the other not less than 1 months' prior written notice.

Charges

(a) The Supplier shall pay the Supplier's maintenance charges upon the terms herein contained.
(b) The Contractor and the Supplier shall annually review all charges relating to maintenance of the Equipment. The parties shall commence such review discussions two (2) months prior to the end of each year following the date of execution of this Agreement.
In the event that the parties fail to agree such charges by the end of the said period of two (2) months they shall forthwith appoint an independent expert by mutual agreement.
The parties shall use their best endeavours to ensure that any expert shall reach his decision within thirty (30) days from the date of his appointment. His decision shall be final and binding on both parties and his costs shall be shared equally.
(c) Any additional maintenance requirements raised by the customer at the point of sale shall be agreed between the parties.

Severability

In the event that any term, condition or provision contained in this Agreement shall be determined by any competent authority to be invalid, unlawful or unenforceable to any extent, the same shall to that extent be severed from the body of this Agreement and the remainder of which shall continue to be valid and enforceable to the fullest extent permitted by law.

If you are interested in more information, please contact us

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